The Home Remodelers Group® Offers a New Customer Referral Rewards Program

The Home Remodeling Group® has launched a New Customer Referral Rewards Program that has even more rewards – the more you refer, the greater the reward!

Offering special incentives to our customers who refer another person to us is a win-win situation. It is a compliment to us when you tell your friends, colleagues, neighbors or family members that we are a reputable company that does work that meets or exceeds your expectations.

The Home Remodelers Group® strongly believes in rewarding customers for spreading the word about our company. With our New Customer Referral Rewards Program, first, we will give you cash rewards just by telling more and more friends about your experience and referring them to our company for home improvement products. Earn $200 for referrals equaling $8,000 - $14,999 in sales, $300 for referrals equaling $15,000-$24,999 in sales, and $400 (the Platinum level) for referrals equaling $25,000+ in sales. Then, we will send you on one of two wonderful Royal Caribbean Cruise Lines vacations for two! The Home Remodelers Group has added two vacation awards to it's referral program: Ocean Turquoise ($50,000-$124,999 in referral sales) earns a 4-night Royal Caribbean Cruise for two or you can choose to continue the program to the Ocean Sapphire level ($125,000+) and earn a 7-night Royal Caribbean Cruise for Two.

Why do we go that extra step of giving rewards?

Providing quality work for customers has been a centuries-old method of keeping in business. “Word of mouth” is a marketing concept that most companies rely on. However, in this era of fast paces, advanced technology and saturated markets, the “word of mouth” concept gets lost in the shuffle. A new customer can receive company information from an endless supply of resources.

How can a customer service oriented company increase the number of referrals?

According to Joy Gendusa, founder of PostcardMania, you have to reward your current and previous customers. “The reason that happy customers don't tell many other people about your service is because most customers EXPECT good customer service so the companies that provide it aren't at the front of their mind. They have too many other things to worry about on a daily basis,” Gendusa says. “By starting a Customer Referral Program, you will give your best customers a reason to want to tell other people about you.”

What rewards do other companies offer?

Besides The Home Remodelers Group®, many companies have online referral programs. According to Gendusa, when you set up your own referral program, you need to make sure that the incentive you offer your customers is in proportion to the price of what you are selling.

For example, in 2000, when new members joined Pay Pal, the online payment service company added $10 to their account and credited an additional $10 for each new member referred, up to $1,000. Similarly, the communications company InfoHighway, rewards customers for each referral with a one-time payment of up to $200 in bill credit or a $100 American Express Gift Certificate. Windows Plus, LLC, pays $100 to their customers for every referral that results in a signed contract. The Home Remodeler's Group's referral reward program is one of the more generous reward programs for it's customers.

Referral programs work

As cited in the June 2005 edition of Inside Flyer, 82 percent of Americans participating in customer loyalty programs have actively referred friends and family to their favorite loyalty programs, according to Parago's 2004/2005 Customer Loyalty Research Report. This is why The Home Remodelers Group® goes the extra step to reward our customers. We strive to do our best work to not only make you a happy customer, but to make your friends and family happy customers too. Our Referral Program is one way we can show our gratitude and let you know how important you, our customer, are to the continued success of The Home Remodelers Group®.

For additional information, please visit www.homeremodelersgroup.com or
www.hrgreferrals.com.